Doha: With the closure of retail stores in malls and shopping centres, ministry has decided to extend the period for return and exchange of goods.
This decision was announced in a statement published on the Ministry of Commerce and Industry twitter account.
"As part of the precautionary and preventive measures announced by the Ministry to limit the spread of the coronavirus (Covid 19), we would like to inform all consumers about extending the return and exchange period for goods and merchandise in malls and shopping centers and not to consider the closing period specified in the policy of each store."
The Ministry urged retail stores in the malls and shopping centres to implement this decision, which cannot be bypassed, as the Ministry will take all necessary legal measures regarding those who violate this decision.
The Ministry stated that it will intensify its inspection campaigns to ensure the commitment of retail stores in malls and shopping centres to extend the return and exchange period for goods and merchandise.
It will monitor the extent of compliance of those concerned with their stipulated obligations and pinpoint any violations in this regard.
The Ministry of Commerce and Trade urged consumers to report any violations of these decisions via the center phone number 16001 or email : infomoci.gov.qa or through its accounts on social media sites.
