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The Ministry of Interior (MoI) has said that work is underway to include service for submitting request for change of name or other information through Metrash2. The service is ready and will be activated soon.
The Ministry also said that most used services this year through Metrash2 were residency renewal, visa extension, traffic fine payment, vehicle registration renewal, vehicle ownership transfer and add/update national address among others.
This information was shared yesterday by the General Directorate of information System of the MoI during an awareness webinar on ‘E-Services of the Ministry of Interior’.
The event was organised in collaboration with the Public Relations Department of the MoI.
Around 400 people from HR, finance, safety, security, the public and private companies, schools, and the heads and representatives of expat communities attended the event.
Addressing the event First Lieutenant Ali Al Edrous said that people can now report their complaints regarding electronic/cyber crimes through the Metrash2 app (‘communicate with us – contact us’ category), where a person can send the details of the complaint and will be contacted by the concerned authority.
According to Al Edrous in case a person forgets the ID or driver’s license and other documents, the E-Wallet is sufficient to present the said documents in case the person is dealing with any department of the MoI. “Work is underway to implement this facility for other government agencies.”
He also noted that the E-Wallet has the ‘Share’ feature which will be available for all available cards for the different applications for example WhatsApp, email, and messages.
The e-wallet consists of official documents including Qatari ID card, residence permit, driving license, vehicle registration, and ownership of the fancy/significant number.
Metrash2 application has recorded a remarkable growth in the number of transactions provided to public last year. The number of transactions reached more than 6 million in 2020 compared to 3.15 million in 2019, he said.
Regarding automatic Residency Renewal services, he said that electronic services department in MoI recently introduced new concept zero clicks services for companies “A company is required only to register in the (Automatic Residency Renewal) through Metrash2 and every month the service will renew residency for employees (according to their expiry) automatically and send IDs to company location without human interaction.
The Metrash2 app offers more than 220 active services available in 6 languages, including Arabic, English, French, Malayalam, Urdu, and Spanish. It guarantees safe and encrypted services and supports most smart devices, which contributes to reaching the largest possible segment of users.
