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Business / Qatar Business

Qatar’s facilities management market remains resilient in 2023

Published: 06 Jul 2023 - 09:16 am | Last Updated: 06 Jul 2023 - 09:18 am

Joel Johnson | The Peninsula

Doha, Qatar: The facilities management sector in the country at present indicates a revamping market this year, which benefited incredibly from hosting the FIFA World Cup last year, said an official in an interview with The Peninsula.

“The market in Qatar is going through a period of consolidation post-2022 as it was always clear that this would happen, remarked Gary Miller Thomson, General Manager of G4S Qatar adding that the experience gained by hosting FIFA Qatar 2022 has invigorated the country.

He stated that “It demonstrated the ability for the nation to pull together and ‘deliver amazing’ and the legacy should allow the country to grow on the international stage.” The challenge, however, he notes will be to maintain the standard to ensure that all the iconic infrastructure created is safe, secure, and fully operational in years ahead.

However, the current market is poised to face obstacles, which need effectual solutions to meet the aspirational goals set for the year.

Thomson said that “Value for money is a key driver post-2022 since many clients demand quality of service at a competitive price.”

He highlighted that on the one hand, this certainly is challenging but on the other, as a multi-service provider, G4S Qatar provides an integrated solution that reduces the overhead cost and offers the client a simplified single point of contact project management model.

During the global sporting tournament in Qatar last year, the firm offered various services to facilitate and meet the needs of the country’s economic standards.

“G4S Qatar has performed well during the years in the build-up to the FIFA Qatar 2022 World Cup. As one of the country’s oldest and largest security and facilities service companies our strategy was to deliver excellent performance to our existing clients and to support the additional requirements needed for the tournament,” Thomson said.

Emphasising the robust partnership among the clients in Qatar, he said “As a service provider, we are a facilitator for our clients allowing them to focus fully on their core business, to support them in their growth and development, and to allow them and us to support Qatar’s economic growth. This I believe we do, as all our clients have shown commendable year-on-year growth and we maintain long-term partnerships with over 85 percent of our existing clients.”

However, Thomson also noted that the market can see a potential reduction in revenue in 2023 but expects a gradual increase by next year.  He added that “The facilities and security market is expected to see a potential negative CAGR of up to 12 percent this year, understandably, but we are not anticipating the impact to be as great for G4S as we remain focused on consolidating our position in key sectors such as healthcare, national infrastructure, and education.”

Last year, the company recruited more than 4,500 janitorial staff to work across all eight World Cup stadiums and 36 training sites. The G4S official underscored that 2022 was a pivotal year that witnessed significant contributions of additional business growth aiming toward Qatar National Vision 2030 objectives and strategies.