Sajed Jassim Mohammed Sulaiman, Vice-Chairman and Managing Director; C V Rappai, Director & CEO; Rohit Pandit, COO; and Ranjith P Abraham, Retail Head, pose for a group photo.
Doha: The extraordinary journey of Video home, Jumbo Electronics, began in 1980 at Musherib, the heart of Doha at that time. Over the last four decades, Qatar has grown into a modern, vibrant economy and has gone through various challenges, but our commitment to Qatar’s market has been unwavering.
“We have strived to serve the people of Qatar since our inception with better products and services that delight our consumers. We are glad to announce our 40 years of uninterrupted business in Qatar,” said a statement.
Jumbo took its first steps in establishing its retail network across the country, which is now 14 stores strong. With the opening up of the economy, the country witnessed hypermarkets and many independent retailers.
Jumbo diversified its operations from retail to distribution to cater to these hypers and retailers’ needs.
Today, we are proud to say that we are one of the leading consumer electronics suppliers to these channel partners. We are also a proud premium retail partner for Ooredoo, the country’s largest telecom operator.
In 2020 we revamped our loyalty program “Mukafa” under which earning and redeeming points has become simpler and more rewarding. Customers get advance notification of Jumbo’s special promotions and premium product launches. Priority delivery, discount on service, and spare parts are other added features of the program.
As the country began its modernization and development of critical infrastructure, Jumbo forayed into the MEP and B2B business, which now caters to diverse customers across various clients from large private companies to the top government organizations involved in Qatar’s infrastructure development. In MEP space, Jumbo is closely working with Bosch, Siemens, Cisco, Interel & Beldon.
Today, Jumbo conducts its business under five major verticals of Retail, Distribution, B2B & MEP, and Service, making it a total solution provider in Qatar.
Jumbo has been instrumental in introducing many international and world-class brands such as LG, Ariston, Indesit, Harman Kardon, JBL, Brother, Kenwood, Blueair, and Nutribullet, in naming a select few. With its extensive retail stores and service centers spread across Qatar, Jumbo is a trusted name in the industry for our principals, vendors, and consumers.
In the quest to provide the best quality at a competitive price, Jumbo launched the “Oscar” brand. Today Oscar is synonymous with smart consumer electronics products & air conditioners as well as large and small home appliances. Jumbo’s team monitors end to end manufacturing process, and all products are made at state-of-the-art factories.
Jumbo has chalked out very ambitious plans for the future and is working towards increasing its reach and go beyond boundaries.
It wishes to take the business to new heights by expanding in the Middle East & Gulf region. As a first step, the first branch will be operational in Oman in December 2020.
After-sales service has been the critical differentiator for Jumbo electronics. We operate a 2500 sqm master service center at the Industrial Area, which is augmented with three more satellite service centers in Qatar to ensure prompt and quality service.
As part of its philosophy, Jumbo has always kept customers first and has been continuously working to contribute to better services.
Many brands have praised this commitment, and Jumbo has won many accolades for providing the best after-sales service in the Middle East and Gulf region. Even now, with the pandemic, Jumbo demonstrated the highest service standards by ensuring proper supplies in adherence with protocols to provide peace of mind to its customers.
Jumbo has partnered with the country’s leading logistics provider GWC by taking up 12000 CBM of space to strengthen its warehousing and distribution capabilities. This association ensures that the products are delivered in time and the best condition.
Keeping the traditions alive, Jumbo is also sharing the joy of being 40 with all its valued customers. Celebrations are on at all Jumbo retail outlets from November 18 to December 27.
As part of the festivities, customers buying products worth 500 QR and above will have the opportunity to win one 43 inch LG television daily via a raffle draw, which shall be conducted on December 30.
During the period, double Jumbo loyalty points shall be rewarded to customers besides having attractive discounts and easy payment options on a wide range of products.
