File picture used for representation only.
Under an ambitious revamp-plan, Qatar Post is set to establish 28 new branches in country this year and 10 new smart lockers will also be installed at well-populated areas to facilitate customers.
Q-Post is also working on a plan to build a new storing facility measuring 40,000 sq metres to automate processing of mail volumes, increase efficiency and customers service.
Another service, “Digital Mailroom Solutions” of Q-Post will provide document archiving and compliance management through digitisation solutions. The authorities of Q-Post unveiled future plans among others yesterday during a workshop for Q-companies and corporate entities. Qatar Post also announced that it would establish "digital touch points" to make services customers’ friendly and accessible to the residents.
Yesterday Q-Post organised workshop for Qatar’s corporate entities. While giving presentation to the audience on the transformation of the company, company's top officials shed light on upcoming plans of the company including establishment of 28 new branches.
Talking to The Peninsula on the sidelines of the event, Muad Daniel, Head of marketing and Communications, Qatar Post, said that the new branches would be opened at locations convenient to public like malls. “Now we are moving from standalone branches to the locations most frequented by public so that they can conveniently avail our services,” she added. Daniel said that an overall revamp of Q-Post was underway. “From human resource department and training of staff to equipment; retail strategy to expansion of branches and infrastructure; everything is going to be modernised.”
She said that Qatar Post was also set to launch a customer friendly mobile application. “Q-Post under its digitisation policy will also install self service machines at various places including shopping malls,” she said.
Chairman and Managing Director of Qatar Post, Faleh Al Naemi, was not only present at the workshop but he also kept on interacting with guests by visiting various tables to get ‘valuable input’ of Q-Post customers.
The company officials said that Q-Post was also providing "Mailroom Management Service" to a number of leading banks of Qatar that optimizes efficiency in the management of mail-rooms and daily correspondence through inter-branch, intra-branch, external deliveries and mailroom setup.
