The top executives of Ooredoo Qatar
Doha: Ooredoo, the leading unified communications service provider for business customers in Qatar, has concluded a visit to the Google Cloud headquarters in Sunnyvale, California where its top-level executives, led by Ooredoo Qatar Deputy Group CEO and CEO Sheikh Mohammed bin Abdulla Al Thani, held a meeting with their Google Cloud counterparts.
Google Cloud CEO, Thomas Kurian, met with the delegation from Ooredoo during the visit, which was followed by a tour of the company’s cutting-edge facilities. The delegation discussed Android, use cases, the Google Cloud Global Network, data and network monetisation and analytics and the wider culture of innovation in both companies.
Sheikh Mohammed bin Abdulla Al Thani said: “We have a strategic commitment to seeking, establishing and developing alliances with leading technology providers around the world, in order to ensure we provide the best possible products and services for our customers. Our partnership with Google Cloud demonstrates this commitment and will enable us to deliver state-of-the-art solutions to our customers and vastly enhance our customer experience. Visiting our partner at these high-level facilities shows both the strengths of this business alliance and the benefits of continual innovation.”
In addition to the visit, Ooredoo announced a new collaboration with Google Cloud that will see the telco leader become the first operator in the Middle East region to offer Contact Centre AI (CCAI) as a service to businesses in the country.
The Contact Centre AI leverages Google Cloud’s innovative technology to enable rich and conversational experiences powered by AI capabilities.
Businesses in Qatar can now start leveraging the CCAI solution, which is being made available by Ooredoo through a monthly subscription, making it easy to opt in for the solution and benefit from Ooredoo’s support in its implementation.
