Photo for representation from Fahes website
Fahes, the vehicle inspection arm of Woqod, has stopped issuing inspection reports on paper, replacing it with a text message to vehicle owners notifying the inspection result and a link to see the report online. With this, Fahes, has almost achieved its goal of completing inspection procedures within few minutes.
The new move, is helping save time of vehicle owners by 15 to 30 minutes as they are no more required to wait for inspection reports to know if the vehicles have passed or failed in the technical inspection, The Peninsula has learnt.
“No paper printed reports are issued: All inspection results are sent via SMS TEXT to the registered phone number with a printable link in Arabic/English,” reads a note posted on Fahes website.
Until recently, Fahes used to issue a printed report in case the vehicle fails the test. If the vehicle passes both the tests- legal and technical — it was to be directed to the traffic department for completing further
procedures related to renewal of road permit. “Technical inspection does not take much time. It usually finishes in two to three minutes,” a motorist who took his car for inspection recently told The Peninsula.
“Earlier, we had to wait for 15 to 30 minutes, as per the rush at centre, just to receive the report of inspection. However, this time I received a text message with a link of the report on my mobile phone within five minutes after the inspection, so the maximum time I had to spend inside the facility was less than ten minutes. We can just drive away after the inspection.”
All Fahes centres have a help desk for those who do not have smart phone and those who insist on getting paper reports. They also issue paper receipts for the service payment.
The electronic copy of the report is almost similar to the one that was given in print earlier. However, some details are mentioned in the electronic report only if the vehicles failed on that point. Earlier, these points were mentioned on the paper reports even if no repairs were needed.
Keeping pace with the new move, mechanics and garages have started upgrading their facilities with smart phone and internet access to see the electronic report and identify the technical faults of the vehicles recommended for fixing.
Those mechanics who are unable to access the report and those finding it difficult to deal with electronic file are asking the motorists to bring a printed report.
Photo studios and typing centres are providing these services for QR5 per report.
“I have a smart phone but I asked my clients to bring the paper report because I am not used to dealing with the online system. For me, it is easy with paper, finish one error then mark it to show it has been corrected,” said a mechanic. "However, I am trying to learn the new system," he added.
Fahes, the vehicle inspection arm of Woqod, has simplified its procedures for inspections, making it easy for vehicle owners to visit the centres and get the reports in a record time.
